Please find below the answers to frequently asked questions. If you do not find the answer you need, please contact us using the number at the bottom of the page, or click here to use our online enquiry form.
Q1. Only six cards? How do I view your full range?TopA1. Our website is always kept up to date. However each page will only show 6 cards until a GBCC account has been activated. You can then log in to view the entire range. To activate an account click on Trade Point in the top right of any page and follow the instructions provided
Q2. How do I open an account?TopA1. Contact our customer support team on 01452 888999 or by email at customer.support@paperhouse.co.uk and they will arrange everything for you
Q3. What are your standard trading terms?TopA2. 30 days net monthly
Q4. Are your cards printed in the UK?TopA3. Yes with the exceptions of our Christmas boxes and calendars
Q5. How can I find out who stocks your cards in my area?TopA4. Contact our customer support team on 01452 888999 or by email at customer.support@paperhouse.co.uk and they will advise you of your nearest stockist
Q6. What is your minimum order value?TopA5. Our minimum carriage paid order is £175
Q7. What are your standard delivery services?TopA6. Our couriers will deliver next day
Q8. Can I talk to someone?TopA7. Please contact our customer support team on 01452 88899 and they will answer any further queries
Q9. Which buying groups do you trade with?TopA8. Cardgains, Bridewell Direct, Ace Palmer Harvey, Booker, Bestway, OfficeClub, CDC, Tillington Group, NFRN and Ideal
Q10. Do you offer POS?TopA9. We have a superb POS offering in Collections and for all the Seasons.